Administration Team Manager

We are looking for an Administration Team Manager to lead and coordinate administrative operations across Forward Leeds. This is a dynamic and rewarding opportunity for someone who can provide strong leadership, maintain high standards, and drive continuous improvement.

You will oversee administrative processes, supervise staff, and ensure compliance with regulatory and quality standards, including Care Quality Commission (CQC) requirements.

What You’ll Do

As an Administration Team Manager, you will:

  • Provide supervision and guidance to Admin Team Leaders and the Business Support Manager
  • Oversee and manage the Death in Service administrative process
  • Lead on Care Quality Commission (CQC) reporting and ensure ongoing compliance
  • Review and improve administrative processes and service pathways
  • Accurately capture minutes in high-level meetings and track follow-up actions
  • Ensure HR procedures are implemented effectively and consistently
  • Work collaboratively with professionals across the wider service
  • Support financial administration and reporting processes
  • Assist the Senior Management Team and Directors with strategic and operational tasks
  • Prepare reports, summaries and key documentation
  • Prioritise and manage project work streams
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